Support

We’re happy to help.

Found a bug or want to suggest a feature? Send it below and you’ll get a ticket code to track it. Prefer email? Reach us any time at support@jotitdown.net.

Does my data sync between devices?

Yes. Jot It Down syncs through your own iCloud account, so your notes, journal, habits, and lists appear on every device signed in to the same Apple Account. Make sure you’re signed in to iCloud and iCloud Drive is on. You can check live sync status in Settings.

Can I back up or move my data?

Yes. Settings → Backup lets you export everything to a file you keep, and restore from one later. Restoring adds anything that’s missing and never overwrites what’s already there.

Why does the app ask for Health, Calendar, or Reminders?

Only to display that context on each day’s journal page — activity rings, events, and reminders. It’s entirely optional, read-only, and stays on your device. See our Privacy Policy for details.

Which devices are supported?

iPhone, iPad, and Mac. A Today’s Habits widget is available on iPhone and iPad.

How do I delete my data?

Deleting the app removes its data from that device. To remove synced data everywhere, delete the items in the app, or remove the app’s iCloud data from your device’s Settings. To unsubscribe from launch-update emails, just email us.

Still need help?

Email support@jotitdown.net — we read every message.